Frequently Asked Questions

Orders & Shipping
How long will it take to receive my order?
Processing times vary depending on the item. Once shipped, delivery typically takes 3-7 business days.

Do you offer international shipping?
Yes, we ship to select countries. Shipping costs and delivery times vary by destination.

Can I modify or cancel my order after placing it?
We process orders quickly, so changes may not be possible once submitted. Contact us immediately if you need assistance.

Returns & Exchanges
What is your return policy?
We accept returns within 30 days of delivery. Items must be unworn and in original condition.

How do I initiate a return or exchange?
Visit kerryclohing.com and follow the instructions in the Returns section.

When will I receive my refund?
Refunds are processed within 5-7 business days after we receive your return.

Products & Sizing
How do I choose the right size?
Refer to our size guide on kerryclohing.com for detailed measurements.

Are your products ethically made?
Yes, we prioritize sustainable materials and ethical manufacturing practices.

Do you restock sold-out items?
Some items may be restocked. Sign up for notifications on the product page.

General Questions
Where can I learn more about your brand?
Explore our story and mission on kerryclohing.com.

Do you offer gift cards?
Yes, digital gift cards are available for purchase online.

How can I stay updated on new releases?
Follow us on social media and subscribe to our newsletter for the latest updates.

For additional questions, please visit kerryclohing.com.